3 days to go: 9 top event marketing tips

Here are some top tips for all venues trying to promote Museums at Night events: these are all simple mistakes we have seen in the last few days, which you should avoid!

1) Does your own website have a listing for your Museums at Night event?

If any details of your event have changed, have you updated them on your site? It sounds obvious but at the very least you need to list the date, event times and ticket price, along with contact details for potential visitors to make a booking or find out more.

2) Is your Museums at Night event listing registered in Culture24’s database?

Simply use the search widget here to double check that we’ve got your listing: www.museumsatnight.org.uk.

The Museums at Night event search widget

3) Most importantly, if we don’t have your event listing, please register it ASAP, or you’ll miss out on all of our regional marketing; and neither the public nor the media will know that there’s an event taking place in their area. Here’s how to register your Museums at Night event.

4) Is your listing correct?

If details of your event listing have changed, please log in here and update your event record: http://update.culture24.org.uk/dashboard – the changes will be visible the next time we publish the site, which usually happens twice a day.

If your event is fully booked, please update the listing to show this so you don’t have to turn people away on the night.

5) Chase your local media

If you’ve already sent press releases, that’s great – but now’s the time to follow up with a phone call. Your local newspapers and radio stations are looking for content – so could you offer them an interview and photos about the Museums at Night excitement you’re planning?

Will they be sending a reporter or photographer along on the night? Phone them now to find out!

6) Use your social media channels

Reach out to your followers on Twitter, Facebook, your blog, Instagram and any other social media channels you use. Share your excitement as you get ready – we’re already seeing some great behind-the-scenes photos and teasers, like this:

Winding house character

However, in your messages, be sure to include a link to your event listing online, or to the site where people can find out more and book tickets. Rather than just broadcasting, if you want your followers to take action, make it easy for them by giving them a link to click rather than forcing them to Google for more details.

Don’t forget, the Twitter hashtag for Museums at Night 2013 is #MatN2014 – if you use it, we’ll retweet you.

7) Send an email about your event

Send a quick newsflash reminder to your mailing list about your Museums at Night event – this is their last chance to book tickets! Bonus points if you have a good image to include.

8) Guerrilla marketing on the night

Hopefully you’ve already distributed posters, flyers and leaflets around your area – if not, there are customisable poster and flyer templates here and printable posters here.

Landscape Text1 500

However, you’ll want to attract new audiences on the night too – but if you don’t have enough staff to stand outside welcoming potential visitors, how can you grab their attention?

Good signage can make a big difference: if your venue’s on a side street that doesn’t get much passing traffic, use pop-up A-frame signs to catch people’s eye.

Don’t have signs? Simply chalk on the pavements! During Museums at Night over the last couple of years, several venues chalked a trail of arrows to direct passers-by to their front doors, and were delighted to report that this drew in curious new visitors.

9) Keep us updated!

If your tickets are selling slowly or quickly, if you may have to cancel or if your event’s now fully booked, please update us! Call 01273 623336, email rosie@culture24.org.uk or tweet@MuseumsAtNight.

And for bonus points:

If you’re not running an event at your venue, you can still support the festival!

a) Why not share a link with your social media followers to a Museums at Night event in your area they night like to go to? The hashtag is #MatN2014.

b) If you’re free during the evening on Thursday 15, Friday 16 or Saturday 17, why not pop along to a Museums at Night event with your friends or family?

c) Tune in to the BBC coverage of Museums at Night – there’s an hour-long show on BBC2 at 7pm on Saturday, and even more coverage online at www.bbc.co.uk/arts.

Best of luck – this will be a fabulous few days!

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